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admin@theforumwheel.com won't accept email

Discussion in 'The Forum Wheel' started by Nocturnal Writer, Jul 7, 2020.

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  1. Nocturnal Writer

    Nocturnal Writer Well-Known Member

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    I have emailing admin@theforumwheel.com several times. It gets error. The said email address won't accept email. Thus my email is failed.

    Why is it so?
     
  2. Rigoan

    Rigoan Member

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    I am having the same problem. As I am trying to activate a forum, this is a severe issue.
     
  3. Nocturnal Writer

    Nocturnal Writer Well-Known Member

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    Yes it is and it should be acted upon to let us know.
     
  4. Rigoan

    Rigoan Member

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    I spoke to our email provider and they say messages from forumwheel are being blocked by the server's anti-virus. The error message is:

    Blocked: BAD-HEADER-0
    Invalid Header
    Missing Required Header Field: Date

    This needs to be fixed.

    Update 2021: I asked our tech support again when another email got no reply. Apparently Amavis and ClamAV (email antivirus technologies) are blocking emails from theforumwheel.com due to this misconfiguration, which hasn't been fixed. This means most major providers won't recieve emails from this address.
     
    Last edited: Jun 7, 2021

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