1. If you can't use the support forum then you can contact the admin for support via "kenbrace@live.com".

Anyone else have trouble loading sites?

Discussion in 'General Support' started by thisnthat, May 6, 2015.

  1. thisnthat

    thisnthat Well-Known Member

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    I have trouble getting sites to load sometimes. I have a lot of trouble with Web Discussions. Most days, I have to try several times throughout the day, before I can get it to load, even when it says it's available for points.

    Yesterday, same issue with another site. Anyone else experiencing this, or does anyone have a fix?
     
  2. KenBrace

    KenBrace Well-Known Member Administrator

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    I've experienced the same thing with Web Discussions. It could be that the area we live in is blocking that site. Sometimes I am only able to access Web Discussions with a proxy server.

    https://hide.me/en/proxy

    I am unsure why the site refuses to load on certain occasions but there's nothing that can be done our end.

    You might could try PMing the admin of the site to let him know that you're having trouble accessing it.

    http://theforumwheel.com/members/message/reddyash
     
    Last edited: May 6, 2015
  3. thisnthat

    thisnthat Well-Known Member

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    Thanks, Ken. I have contacted the owner. Usually, if I keep trying it, I can get in eventually.
     
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  4. thisnthat

    thisnthat Well-Known Member

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    I'm still having trouble with this one and sometimes others. Now, setuix too.
     
  5. dfarmer2001

    dfarmer2001 Well-Known Member

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    Try clearing your browsers cache and cookies, and see if that works.
     
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  6. KenBrace

    KenBrace Well-Known Member Administrator

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  7. KimberlyD

    KimberlyD Well-Known Member Moderator

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    I haven't had any issues logging into any sites, but I have had issues with registering for a site. Trying to contact the site owner about the issue now about it.
     
  8. Mehak Vasishta

    Mehak Vasishta Member

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    I'm having a similar issue again! I think it might be a bug in the system all the current forums are appearing as maxed out. Not sure if there's anyone else out there whose having this problem??
     
  9. KenBrace

    KenBrace Well-Known Member Administrator

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    I think the issue has to do with the server getting overloaded at midnight and missing a few commands. I've optimized the cron jobs to synchronize better so as to help avoid this issue. Hopefully it won't happen again.
     
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  10. Alexandoy

    Alexandoy Well-Known Member

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    I cannot login to Unified4Change. It was giving me a wrong password so I clicked resend password and I even sent a message to the admin but I'm still waiting since Saturday for a reaction.
     
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  11. KenBrace

    KenBrace Well-Known Member Administrator

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    Have you made certain that your email address is correct? That could be the reason why you aren't getting a password reset email.
     
  12. Happyflowerlady

    Happyflowerlady Well-Known Member Moderator

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    The same thing is happening to me ! I subscribed a few days ago; but never received the email confirmation; so I messaged the admin about that.
    Today, I tried to sign in, and it told me that my password was incorrect (and I always use one I can remember, so I know it was right).
    Nevertheless, I clicked the link to reset the password. I have not received any kind of an email for that or confirmation that I am registered at the forum; so I cannot even begin to post there.

    Since I can't even log in, there is no way to check the email to make sure that it is correct; but I did give both my username and email when I wrote to the forum owner.

    However, my subscription to that forum has gone through just fine; so that would usually signify that the username and email were correct.
     
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  13. KimberlyD

    KimberlyD Well-Known Member Moderator

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    Yeah there is definitely a problem. I tried to log in using my old account from when I was with Post Loop signed up with them and I got the same message for the password. I've had the account for months with them and have not had this problem before.
     
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  14. KenBrace

    KenBrace Well-Known Member Administrator

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    Yes, that is correct.

    There must be something going on with site. Some sort of software issue. I'll contact the owner.
     
  15. Happyflowerlady

    Happyflowerlady Well-Known Member Moderator

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    Mine is working now ! I tried again for resetting the password and received the email this time; so the password is now reset and I am logged in.
     
  16. KenBrace

    KenBrace Well-Known Member Administrator

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    Awesome! I sent the owner a PM so hopefully we can find out what is causing the issue.
     
  17. fr0z3n

    fr0z3n New Member

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    Hey there. Sorry to hear that folks are having trouble accessing the site.

    I spent yesterday doing mock signups, requests for password resets, etc. and ran into no complications. This morning I tested the functionality of the 'contact us' link and that seems to be working as intended.

    In short, I am not sure where or what the cause is regarding trouble logging in or with resetting passwords. Also as a heads up to those that stated that they contacted me, I never received any emails from members via the 'contact us' link so I wasn't ignoring you if you sent one; they never came through if you did. @Happyflowerlady is the only one that I chatted with and that was via the contact form here.

    One thing to note. Due to the large number of spam type registrations that we have received in the past, all new members are manually approved. With me working long days and griffonner having limited access time due to health issues, manual approvals can take up to 24 hours to get approved.

    Let me know if there are any other issues please.
     
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  18. Fawk

    Fawk Well-Known Member

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    I had an issue with my forum that I'm unable to figure out but the issue was because of fail2ban banning IP addresses of users, myself included.
     
  19. Happyflowerlady

    Happyflowerlady Well-Known Member Moderator

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    I can't log in to your forum either, Fawk. I get a mesage that says "internal error", and it says that the server is not working.
     
  20. Fawk

    Fawk Well-Known Member

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    It's working now?
     

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