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Editing Problem

Discussion in 'Forum Owners' started by Mantis, Feb 1, 2018.

  1. Mantis

    Mantis Active Member

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    If I recall correctly you manually allowed a longer rule list for my forum (Outlaw Star Nexus) but it seems you've updated the code on your edit page to check character counts more thoroughly. Before it didn't check my rules so there wasn't a problem. Now I can't edit my forum settings because it doesn't allow me to proceed as my forum rules exceed the character limit.

    Any solutions? Of course I don't want to shorten the rules. They're there for a reason, and are something I point a handful of newcomers to who don't seem to read them in the first place.
     
  2. KenBrace

    KenBrace Well-Known Member Administrator

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    Hi Mantis! Thank you for contacting us. I extended the character limit to 5,000. Let me know if it works now.
     
  3. Mantis

    Mantis Active Member

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    Tried again, and with a hard refresh too and it says it won't update because of a 2500 limit in the Rules field.
     
  4. KenBrace

    KenBrace Well-Known Member Administrator

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    Are you editing your current listing or posting a new one?
     
  5. Mantis

    Mantis Active Member

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    It's my current site. I'm just enabling new subs and setting the minimum to 4.1, but I get the 2500 limit error for Rules.
     
  6. KenBrace

    KenBrace Well-Known Member Administrator

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    How many characters does the rules section have?
     
  7. Mantis

    Mantis Active Member

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    According to a character count site, 1102. Interesting.
     
  8. KenBrace

    KenBrace Well-Known Member Administrator

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    Try it again and see if it goes through.
     
  9. Mantis

    Mantis Active Member

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    Same error but 5000 characters. Maybe these checks aren't applying to my listing because you had manually edited it in the past. Just a thought.
     
  10. Mantis

    Mantis Active Member

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    The problem still persists...
     
  11. KenBrace

    KenBrace Well-Known Member Administrator

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    Ah, my bad. I'm looking into this now...
     
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  12. KenBrace

    KenBrace Well-Known Member Administrator

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    Alright, let me know if it works now.
     
  13. Mantis

    Mantis Active Member

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    Nothing. Couldn't you do it manually from your end?
     
  14. KenBrace

    KenBrace Well-Known Member Administrator

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    Sure thing! Just shoot me a PM with the text.
     
  15. Mantis

    Mantis Active Member

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    There is no text and it's literally inside this thread, post #5. Should I forward the post to you via PM?
     
  16. KenBrace

    KenBrace Well-Known Member Administrator

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    Ah, my bad. I just enabled new subscriptions and set the minimum rating to 4.1.
     
  17. Mantis

    Mantis Active Member

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    What happened to the description? :(
     
  18. KenBrace

    KenBrace Well-Known Member Administrator

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    Not sure, I did notice the Lorem Ipsum text when I went in to edit the two properties.

    Do you have another copy?

    If not, I'm opening a table backup now to see if I can retrieve it.
     
  19. Mantis

    Mantis Active Member

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    I didn't save a copy of this, so that would help.
     
  20. KenBrace

    KenBrace Well-Known Member Administrator

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    Hey Mantis, sorry for the delay. I had to run through a few different backups to find it. It should be showing up correctly now.
     
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