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Password reset not working?

Discussion in 'General Support' started by Rigoan, Jul 7, 2020.

  1. Rigoan

    Rigoan Member

    Joined:
    Mar 14, 2017
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    My forum used to be active here, but when I tried to access my account to check on it I can't get to the dashboard.

    I tried resetting my password to the main site. It said it had sent the reset email, but I never received it, despite trying several times. The community board has allowed me to reset my password so I am on here, but I still can't get to my dashboard.

    Could the owners have a look at this, please? It's hard to activate a forum if I can't log in!
     
  2. Rigoan

    Rigoan Member

    Joined:
    Mar 14, 2017
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    The messages were being blocked by our hosters antivirus because the headers are corrupt. They've recovered one of the resets manually, but this needs to be fixed by forum wheel. The error is:

    Blocked: BAD-HEADER-0
    Invalid Header
    Missing Required Header Field: Date
     

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