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Haven't received purchased credits.

Discussion in 'General Support' started by ServerHand, Mar 10, 2017.

  1. ServerHand

    ServerHand New Member

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    Hello,

    I have purchased credits and have not received them to my account. I use a different email address for paypal than I do for my accounts here, not sure if that has anything to do with it.. but I forwarded my receipt to kenbrace@live.com and hoping that it gets received.

    Thank you kindly.

    ServerHand
     
    ServerHand, Mar 10, 2017
    #1
  2. KenBrace

    KenBrace Well-Known Member Administrator

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    Hi @ServerHand. I apologize for the glitch. I looked into the issue and it seems to be resolved since I am able to successfully purchase credits from the store. Perhaps that was a temporary glitch of some kind. Either way, I reran the transaction so the credits should be in your account now.
     
    KenBrace, Mar 11, 2017
    #2
  3. ServerHand

    ServerHand New Member

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    Do you know why the subscriber list for my site shows 0 posts for everyone as well? I've uploaded the php script for my forum software and set permissions.
     
    ServerHand, Mar 11, 2017
    #3
  4. KenBrace

    KenBrace Well-Known Member Administrator

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    It should be updated now.
     
    KenBrace, Mar 11, 2017
    #4

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